IMPACT is the primary computer system used by the Department of Family and Protective Services programs to record case information about children and adults under the agency’s protection. Documentation includes all stages of service in a case, case-investigations, etc. IMPACT stands for “Information Management Protecting Adults and Children in Texas.” “Modernization” describes a multi-year project on the part of the DFPS to update the system. An update for which, there are multiple reasons. It was originally built in 1996, and the outdated technology was causing delays as well as unnecessary financial costs. In addition, the new system will give access to external partners such as CASA, law enforcement, etc. The benefits of the modernization will include:
For more information, review the source below.
[Source: Department of Family and Protective Services – Impact Modernization]